Saturday, October 31, 2009

What do you make of this? This guy installed a new HVAC system at a business. Gives a 5 year warranty. Then

two months later his phone is off and cannot be found. The Hvac system hasn't worked right since. We found this guy and knocked on his door at his house. Found out he is still in business and demanded he come fix the problem. Should we sue the creep anyway? Who can we report him to?
Answers:
Of course, the first step is to contact the contractor and see if he will voluntarily act on the warranty. If that does not work, I would then report him to the attorney general's consumer protection department of the state where you live. The AG's Consumer Protection Office requires you first try to work out an accommodation with the other party. I like to use the governmental agency because I don't want to spend money suing somebody when the government will take care of it for me. I live in Pennsylvania, and I would use this website to get started in the complaint process. http://www.attorneygeneral.gov/complaint...

If you live in Maryland, you would use this website: http://www.oag.state.md.us/consumer/...

If you live in New Jersey, you would use this website: http://www.state.nj.us/lps/ca/ocp.htm...

If you live in New York, you would use this website: http://www.consumer.state.ny.us/...

If you live in West Virginia, you would use this website: http://www.wvago.gov/takeaction.cfm...

If you live in Virginia, you would use this website: http://www.oag.state.va.us/consumer/inde...
You can report him the the Better Business Bureau(BBB). You can take him to small claims court.
LOL; call it Karma!

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